Clear advice. Stronger evidence. Practical next steps.
Home Home Resolve provides independent technical expertise to help homeowners understand construction defects and take practical next steps when developers or builders fail to resolve matters satisfactorily.
Common Property Issues
Structural Cracking
Condensation & Mould
Water Ingress
Defective Windows
Roof Defects
Wall Defects
Drainage Issues
Defective Floors
Insulation Defects
Our Process
01
Tell us what happened
Submit details, photos, and documents to start your journey towards a clear resolution.
02
We review your case
We identify the most appropriate service and confirm scope and fee before starting.
03
Clear independent guidance
You receive a report, consultation, or action plan depending on the service.
Why Choose Us
Chartered Building Engineer
26+ Years Industry Experience
Building Surveyor
Building Control Inspector Background
Loss Adjuster
Structural Warranty Surveyor Background
Put Simply.. We have the Experience, Background and Industry Knowledge
We are perfectly positioned to provide the support you need
Frequently Asked Questions
Can you confirm if my builder is responsible?
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Our Chartered Building Engineer can provide an independent technical assessment of your property. We identify whether the defect is a latent issue, a snagging problem, or a structural failure, and determine the most likely party responsible.
Do I need an inspection?
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While we can review your photographs and reports remotely, a physical inspection is often necessary to assess the full scope of a problem. We can provide a clear written report identifying likely causes and recommended actions.
Can you help with warranty claims?
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Yes. We provide technical support in presenting claims to warranty providers. We review evidence, formulate technical questions, and ensure your repair proposals are presented in a clear, evidence-led manner.
Can you contact my developer?
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While we do not represent developers, we can provide independent technical analysis of their responses. We can review correspondence and formulate technical questions to ensure you receive a fair and accurate response.
Can your report be used legally?
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Our reports are structured and evidence-led, providing a clear technical assessment. They can be used as a reference in disputes with developers or warranty providers, but they are not a substitute for legal advice.
Do you provide legal advice?
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No. We provide independent technical and practical assistance. For legal representation, you should consult a suitably qualified solicitor. We can, however, provide the evidence and technical analysis required for a claim.
What should I send you?
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We require a clear description of the problem, relevant correspondence, and photographic evidence. If possible, please include any repair proposals or technical reports from the developer or builder.
Can you review repair proposals?
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Yes. We can review the scope of work, technical proposals, and quotations to ensure they are appropriate and address the root cause of the defect. We provide a clear, evidence-led recommendation.
Do you cover my area?
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We provide independent technical assistance across the UK. Our expertise is available to homeowners regardless of location, ensuring you receive the same level of technical support wherever you are. In person inspections can be carried out across the North of England, or further subject to confirmation.
What will it cost?
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Our fees are tailored to your specific case. We provide a fixed fee or hourly rate, with all scope and fees agreed in writing before we begin any work. We offer a clear, transparent quotation process.
What if another specialist is needed?
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If a structural engineer or specialist is required, we can identify when this is necessary. We will coordinate with the appropriate professional to ensure your technical evidence is properly assessed.
DISCLAIMER
Initial observations and remote reviews provided by Home Home Resolve do not constitute a formal physical inspection. A physical survey is required to assess structural integrity and provide a comprehensive, evidence-led report. This service is intended for independent technical support and does not constitute legal advice.