Remote Defect Review

Service Description

An independent remote review for homeowners who want a clearer understanding of a defect affecting their new home. We review the available evidence, consider possible causes and assess whether explanations previously provided appear technically credible. Includes: • Review of summary, photos, short videos • Review of one main explanation • Likely causes and next steps • Advice on whether inspection is needed • Written summary (up to 3 pages) • One clarification email within 7 days Limits: 1 property. 1 defect or related issue. 20 photos max. 3 documents max (30 pages total). Important: A remote review cannot confirm matters requiring physical inspection, testing or opening-up. Payment: Full payment required before work begins. Secure upload after booking.